Business Studies·Management of business · NSSCO 2.5
Management: functions, qualities & levels of decision-making
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Every business needs someone to make it work — to plan the way ahead, arrange the people, lead the team, keep everything together and check that the job gets done. That someone is a manager. In this lesson we learn what effective management really means and why a business needs it, the five functions a manager performs every day, the qualities that make a manager good at the job, and the three levels of business decision — strategic, tactical and operational — matched to the level of manager who makes each one.
What you'll learn in this lesson
By the end you should be able to (NSSCO Business Studies 2.5):
- Define effective management
- Explain the need for effective management
- Explain the functions of management
- Explain the qualities of a good manager
- Explain the different business decisions (strategic, tactical and operational) at different managerial levels
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